Privacy Policy

Donor Privacy Policy

Vijona Africa is committed to protecting our donors’ privacy. Our donors expect that we will use their support wisely. They also place their trust in us concerning the personal information that they may share with their gifts. We value our donors’ trust and we recognize that maintaining this trust requires us to be transparent and accountable to our supporters and the public. An organization that deals with individuals and information about individuals in its daily operations and fundraising activities must secure that information.

We maintain all records of donations to Vijona Africa according to the applicable standards for record retention in effect at the time of the donation. All records are maintained in a secure location.

Vijona Africa uses the information it collects for its own purposes. We do not share or sell donor's information, except we may share information with partners to perform work on our behalf. Our partners do not share or sell any information received from us and only use this information to provide their services. This applies to all donor information, received online and offline.

We will not send mailings to our donors on behalf of other organizations. In exceptional circumstances, we may be required to disclose information due to a legal requirement, for grant applications and to prevent unauthorized bank credit or debit card transactions.

Vijona Africa does on occasion acknowledge donors by name and/or description of donation, after the donors have given permission for such use. From time to time, it may be necessary for Vijona Africa to change its privacy policy.

For a complete statement of our Privacy Policy and your rights, please see Privacy Policy on our website, vijonaafrica.org/

What personal data do we process?

Personal data are only collected on this website to the extent that is technically necessary. Personal data are all data that can be related to you personally, e.g., name, address, email addresses, user behavior. We have taken extensive technical and operational precautions to protect your data from accidental or deliberate manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.

Under no circumstances will we sell your personal data to third parties!

Disclaimers; Limitations; and Indemnification

We do not control or vet user-generated content on the site. We do not provide any express warranties or representations and disclaim any and all imputed warranties and representations, including all warranties of merchantability, fitness for a particular purpose, title, accuracy of data and noninfringement. We disclaim all liability for identity theft and other misuse of your identity or other content. We do not make any guarantees regarding the operation of the website and Services, portions or all of which may be unavailable at times or terminated permanently.

Except as expressly provided in another contract between you and us, your sole remedy for dissatisfaction with the website or Services is to terminate your account. Neither us nor any of our subsidiaries, affiliated companies or the owners, members, directors, officers, employees, contractors or agents of any of the same (“Affiliates”) shall be cumulatively liable for any special, incidental, indirect, punitive or consequential damages or loss of use, profit, revenue or data to you or any third person arising from your use of the Services, any platform applications or any of the content or other materials on, accessed through or downloaded through the Services. This limitation of liability shall apply regardless of whether you base your claim on contract, tort, statute or any other legal theory; we knew or should have known about the possibility of such damages; or the limited remedies provided in this section fail of their essential purpose.

You shall save, indemnify and hold us and our Affiliates harmless for all damages, losses and costs (including, but not limited to, reasonable attorneys’ fees) related to all third-party claims, charges and investigations caused by your failure to comply with the Policies, including without limitation, your submission of content that violates third-party rights or applicable laws and any activity in which you engage on or through the Services.

Arbitration

You agree that any dispute or claim that you may have that is related to the website or your use of the Services shall be resolved by binding arbitration rather than in court (arbitration does not involve a judge or jury and court review of arbitration awards is limited). If you have a claim, you should send a letter requesting arbitration and describing your claim to our registered agent in Missouri.

The rules of the American Arbitration Association shall apply to the arbitration, but we are not required to use such association to conduct the actual arbitration. You agree that disputes and claims will be conducted and resolved on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds to a court, then we each waive any right we may have to a jury tri

Notwithstanding the above, we may bring suit in a court to enjoin infringement or misuse of intellectual property or confidential information.

Miscellaneous

Termination

You may only terminate this agreement with us by suspending your use of the website and Services and delivering written notice to us of your termination. However, you will remain liable for any damage you caused or may later cause to us, the website or the Services.

We may terminate this agreement with you, or any portion thereof, or any access to the website or Services or any portion thereof, for any reason or no reason, at any time, with or without notice to you. Such termination may be immediate or may be at a future date. We may also restrict or prohibit future use of the website and Services by you.

Upon termination of this agreement, you shall immediately cease using the website and the Services.

Personal Data We Collect and How We Use It

Like most websites, when you visit our Site, we collect information about your use of our Site through actions you take, including, but not limited to, clicking on links and buttons, searching our Site and submitting content.

Personal Data That Is Processed When You Communicate With Us

When you interact with us via email, telephone, online, chat, social media outlets and written communications or otherwise, we may collect personal data, including, without limitation, your name, phone number, email address and language preferences, as well as information pertaining to the issue with which you are communicating with us.

If you provide us with contact information (e.g., email address, home address, phone number), we may use that contact information to communicate with you using various means, including by email, text messages, online chats, written communications and telephone calls. If you provide us with your telephone number, we may contact you via telephone about your support, your account, your sponsored child and other matters related to Children International programs, as well as about additional sponsorship and support opportunities.

We also may create event logs that we use to diagnose Site performance issues and to capture information relating to the Site or service issue. To improve customer service, we may record and review your conversations with us, and analyze feedback you provide to us concerning our customer service. With your permission, we may log in to your Children International account, as appropriate, in order to help troubleshoot and resolve any technical issues you are having.